Usage Cashless payments (ewallets) seem to have gone off the boil a bit. The forums are filled with support questions as compared to feature discussions and product suggestions earlier. Common gripes: Multi-step UX compared to cash or cards Reluctant cashiers, no internet connection Server downtime, top-up issues Add to these is usage which has been driven by discounts (cashbacks), gaming (shaking the phone etc) and elite incentives (optimal FX rates). Abandonment At this rate, ewallets risk going the way of ebikes (mobike, ofobike) in the sense the solution is ahead of its time. One way forward is to get...
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